The Crisis Text Line analyzed 75 million text messages to find the best way to ask if someone is suicidal


Research shows that asking someone if they’re suicidal doesn’t make them more likely to attempt suicide. Still, starting that conversation can feel intimidating for people worried about offending or embarrassing a loved one. 

That’s why Crisis Text Line, a free, nonprofit emotional support texting service, has released new data suggesting that one way of framing that question is more effective than another. 

After using artificial intelligence to analyze its dataset of 75 million text messages, collected since the service’s launch in 2013, Crisis Text Line found that assessing suicide risk with an “expression of care” was most likely to reduce a texter’s suicidal feelings.  Read more…

More about Suicide, Suicide Prevention, Crisis Text Line, Social Good, and Health

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