Walmart tries to undercut Amazon with 30-second returns



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Walmart’s trying to make its return process as speedy as possible.

The big-box giant plans to roll out a program next month called Mobile Express Returns that will let customers refund online orders in seconds by scanning auto-generated QR codes in any of Walmart’s nearly 5,000 stores.

The company claims the streamlined new approach will slash the time it takes to return an item from roughly five minutes to just 30 seconds.

“We know that returning an item and waiting for a refund, especially for a product purchased online, isn’t always seamless, so we’ve completely transformed the process for our customers – whether they are shopping in stores or at Walmart.com,” Daniel Eckert, senior vice president of Wal-Mart Services and Digital Acceleration, said in a statement.   Read more…

More about Amazon, Ecommerce, Retail, Walmart, and Returns



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